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Installation

Standard Delivery

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  • Our Price: Free for orders over £50

  • Currys: From £3.99 or free for orders over £40

  • John Lewis: Free for orders over £50; £4.50 for orders under £50

  • AO.com: Free for most appliances; £10 for small items

  • Appliances Direct: From £4.95 or free for orders over £100

  • Marks Electrical: £19.99 for orders under £450; free for orders over £450

  • Hughes: Free for orders over £50; £4.95 for orders under £50

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Unbox, Plug In, and Position

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  • Our Price: Included in setup services for large appliances

  • Currys: Included in setup services for large appliances

  • John Lewis: Included with delivery services

  • AO.com: £10 for unpacking and positioning

  • Appliances Direct: £29.97 for installation on delivery

  • Marks Electrical: £19.99 for orders under £450; free for orders over £450

  • Hughes: £30 for freestanding appliances

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Remove Old Unit

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  • Our Price: £25 for fridges or £20 for everything else

  • Currys: From £25

  • John Lewis: £29 for recycling removal

  • AO.com: £20 for disconnection and recycling

  • Appliances Direct: £39.97 for installation and disconnection

  • Marks Electrical: From £19.99; removal not specified

  • Hughes: £30 for freestanding appliances

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Electric Cooker Installation (Freestanding)

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  • Our Price: £60.00

  • Currys: £90 installation fee

  • John Lewis: Installation from £75

  • AO.com: £100 for installation

  • Appliances Direct: £109.97 for installation on delivery

  • Marks Electrical: £75 for freestanding electric cooker installation

  • Hughes: £95 for installation

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Electric Oven Installation (Built-in)

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  • Our Price: £60.00

  • Currys: From £120 for single oven

  • John Lewis: £95 for built-in cooker installation

  • AO.com: £110 for installation

  • Appliances Direct: £129.97 for installation on delivery

  • Marks Electrical: From £95 for built-in oven

  • Hughes: £95 for installation

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Gas Cooker and Oven Installation (Freestanding)

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  • Our Price: £115.00

  • Currys: £120 installation fee

  • John Lewis: £135

  • AO.com: £120 for installation (Gas Safe registered)

  • Appliances Direct: £149.97 for installation on delivery

  • Marks Electrical: From £115 for gas cooker installation

  • Hughes: £115 for installation

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Gas Hob Installation (Excluding Cut-Out)

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  • Our Price: £115.00
    EXCLUDES SOLID WORKTOPS

  • Currys: From £130

  • John Lewis: Gas installation starts at £135

  • AO.com: £130 for installation (Gas Safe registered)

  • Appliances Direct: £149.97 for installation on delivery

  • Marks Electrical: £125

  • Hughes: £115 for installation

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Electric Hob Installation (Excluding Cut-Out)

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  • Our Price: £60.00
    EXCLUDES SOLID WORKTOPS

  • Currys: From £100

  • John Lewis: From £115

  • AO.com: £100 for installation

  • Appliances Direct: £149.97 for installation on delivery

  • Marks Electrical: £95

  • Hughes: £95 for installation

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Cut-Out and Install for Hob (Gas)

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  • Our Price: £125.00
    EXCLUDES SOLID WORKTOPS

  • Currys: From £140

  • John Lewis: From £135

  • AO.com: £150 for installation (including cut-out)

  • Appliances Direct: £149.97 for installation on delivery

  • Marks Electrical: £125

  • Hughes: £115 for installation

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Cut-Out and Install for Hob (Electric)

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  • Our Price: £90.00
    EXCLUDES SOLID WORKTOPS

  • Currys: From £130

  • John Lewis: From £135

  • AO.com: £140 for installation (including cut-out)

  • Appliances Direct: £149.97 for installation on delivery

  • Marks Electrical: £125

  • Hughes: £115 for installation

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Washing Machine Installation (Freestanding)

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  • Our Price: £20.00

  • Currys: £30 for installation

  • John Lewis: From £35

  • AO.com: £45 for installation

  • Appliances Direct: £29.97 for installation on delivery

  • Marks Electrical: £49

  • Hughes: £30 for installation

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Washing Machine Installation (Integrated)

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  • Our Price: £80.00

  • Currys: £70 for installation

  • John Lewis: From £85

  • AO.com: £90 for installation

  • Appliances Direct: £129.97 for installation on delivery

  • Marks Electrical: £139

  • Hughes: £95 for installation

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Tumble Dryer Installation (Freestanding)

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  • Our Price: £10.00

  • Currys: £20 for installation

  • John Lewis: From £35

  • AO.com: £45 for installation

  • Appliances Direct: £29.97 for installation on delivery

  • Marks Electrical: £35

  • Hughes: £30 for installation

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Tumble Dryer Installation (Integrated)

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  • Our Price: £80.00

  • Currys: £80 for installation

  • John Lewis: From £85

  • AO.com: £90 for installation

  • Appliances Direct: £129.97 for installation on delivery

  • Marks Electrical: £139

  • Hughes: £95 for installation

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Dishwasher Installation (Freestanding)

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  • Our Price: £20.00

  • Currys: £30 for installation

  • John Lewis: From £35

  • AO.com: £45 for installation

  • Appliances Direct: £29.97 for installation on delivery

  • Marks Electrical: £49

  • Hughes: £30 for installation

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Dishwasher Installation (Integrated)

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  • Our Price: £80.00

  • Currys: £85 for installation

  • John Lewis: From £85

  • AO.com: £90 for installation

  • Appliances Direct: £129.97 for installation on delivery

  • Marks Electrical: £139

  • Hughes: £95 for installation

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Fridge/Freezer Installation (Freestanding)

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  • Our Price: £20.00

  • Currys: £30 for installation

  • John Lewis: From £50

  • AO.com: £45 for installation

  • Appliances Direct: £29.97 for installation on delivery

  • Marks Electrical: £35

  • Hughes: £30 for installation

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Fridge/Freezer Installation (Integrated)

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  • Our Price: £80.00

  • Currys: £70 for installation

  • John Lewis: From £80

  • AO.com: £90 for installation

  • Appliances Direct: £129.97 for installation on delivery

  • Marks Electrical: £149

  • Hughes: £95 for installation

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American Fridge-Freezer Installation

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  • Our Price: £50.00

  • Currys: £100 for installation

  • John Lewis: From £100

  • AO.com: £120 for installation

  • Appliances Direct: £139.00 for installation on delivery

  • Marks Electrical: £59

  • Hughes: £100 for installation

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Microwave Installation (Built-In)

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  • Our Price: £20.00

  • Currys: £50 for installation

  • John Lewis: Not specified

  • AO.com: £60 for installation

  • Appliances Direct: £129.97 for installation on delivery

  • Marks Electrical: Not specified

  • Hughes: Not specified

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Sink Installation (Like-for-Like Size)

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  • Our Price: £70.00

  • Currys: Not offered

  • John Lewis: From £80

  • AO.com: Not offered

  • Appliances Direct: Not offered

  • Marks Electrical: Not offered

  • Hughes: Not offered

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Sink Installation (Cut-Out & Plumbing Work)

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  • Our Price: £100.00
    EXCLUDES SOLID WORKTOPS

  • Currys: Not offered

  • John Lewis: From £100

  • AO.com: Not offered

  • Appliances Direct: Not offered

  • Marks Electrical: Not offered

  • Hughes: Not offered

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Reversal of Doors

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  • Our Price: £25.00

  • Currys: Not offered

  • John Lewis: Not offered

  • AO.com: Not offered

  • Appliances Direct: Not offered

  • Marks Electrical: Not offered

  • Hughes: Not offered

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Terms and Conditions for Installation Services

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By booking installation services with us, you agree to the following terms and conditions. Please read these carefully to understand your rights and obligations.

1. Scope of Services

  • Installation services are provided for appliances as outlined in the service descriptions.

  • Services include delivery, unboxing, setup, connection to existing supply, and, where applicable, the removal of old appliances.

2. Connection to Existing Supply

  • Installation is strictly limited to connecting appliances to pre-existing, compliant, and safe connections.

  • Any additional work required to modify, repair, or update existing connections will be assessed and must be completed before installation can proceed.

  • Such additional works are not included in the quoted installation price and will incur additional charges.

3. Additional Works and Charges

  • If any unforeseen work is required on the day of installation, it will be discussed with you prior to proceeding.

  • Examples of additional works include:

    • Modifications to plumbing, electrical, or gas connections.

    • Adjustments to cabinetry or structural works.

    • Upgrades to ensure compliance with safety standards.

  • You will have the option to approve these works, which must be completed by our approved professionals or an accredited third party.

  • All additional works are chargeable and must be paid in full before or upon completion.

4. Removal of Old Appliances

  • Removal of old units is subject to the specified service fee.

  • Appliances must be disconnected and emptied before collection.

  • Additional charges may apply for disconnection if this has not been arranged in advance.

5. Access Requirements

  • It is your responsibility to ensure clear and safe access to the installation site.

  • Any delays caused by restricted access or unsafe conditions may result in rescheduling and additional fees.

6. Compliance and Safety

  • Installation will only be carried out if the appliance and installation environment meet all relevant safety and compliance standards.

  • Our team reserves the right to refuse installation if safety concerns are identified.

7. Cancellations and Rescheduling

  • Cancellations or rescheduling must be communicated at least 24 hours before the scheduled appointment.

  • Late cancellations or missed appointments may result in a cancellation fee.

8. Warranty and Liability

  • We provide a workmanship warranty for installation services as per statutory requirements.

  • This warranty does not cover defects or damage resulting from pre-existing faults in your property’s supply or infrastructure.

  • We are not liable for damages caused by incorrect or unsafe pre-existing conditions.

9. Customer Obligations

  • Ensure the appliance to be installed is accessible and ready for installation.

  • Confirm that utilities (e.g., water, electricity, gas) are functioning and compliant with current standards.

  • Notify us in advance of any known issues that may affect the installation.

10. Disputes

  • Any disputes arising from these services will be resolved in accordance with applicable consumer protection laws.

  • If unresolved, disputes may be escalated to an independent mediator or arbitrator.

Subject to Terms and Conditions

All services are subject to these terms and conditions. By proceeding with a booking, you acknowledge and accept these terms. For further clarification or questions, please contact our customer service team.

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